MERCURE CHIANG MAI, Chiang Mai – A Smart Stay in the City
About the Hotel
Accommodation Options
Mercure Chiang Mai offers 159 air-conditioned rooms with LED TVs, refrigerators, and free WiFi. Non-smoking rooms include tea/coffee makers and free bottled water. Some rooms feature city or poolside views. The Junior Suite accommodates up to 4 people with 64m² of space.
Dining Venues
Citrus Restaurant serves buffet breakfast from 06:30-10:30 with egg and noodle soup stations, Western and Asian dishes. Lunch and dinner are available from 10:30-22:00. Two bars include a poolside bar and lobby bar, with a new beer terrace serving pints in the evenings. 24-hour room service offers Thai and international dishes.
Recreation Facilities
The outdoor swimming pool provides panoramic mountain views with sunbathing areas. A fitness center is available for guests. The hotel can arrange elephant riding and bamboo rafting excursions through local operators.
Location & Access
Located in Chang Phueak area, 10 minutes from Chiang Mai International Airport. 15-minute walk to Sunday Walking Street Market and Nimmanhaemin Road. 10-15 minute taxi ride to most main attractions. Across from Maya shopping complex, near Tops Market. Shuttle service available to Night Bazaar (15-minute walk distance).
Hotel Services
Services include 24-hour reception, concierge, babysitting, dry cleaning, and parking. Six meeting rooms total 6889 square feet of conference space. Free WiFi throughout property. Shuttle service to airport available for 200 THB per person. Currency exchange and safety deposit boxes at reception.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- Barber shop
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key access
Sports & Fitness
- Golf course
Services
- Paid airport shuttle
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Children's buffet
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Garden area
- Massage
- Open-air bath
- Public Bath
- Pool with view
Room features
- Wi-Fi in rooms
- Air conditioning
- Sitting area
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Guest Ratings & Reviews
The hotel offers a free upgrade to a deluxe twin room, which is a nice gesture. The rooms are a bit old, especially the bathroom, but the staff is accommodating. The convenience of the location compensates for some minor drawbacks.
My stay at the hotel was a mix of highs and lows. The rooms were big with a huge bed, but unfortunately, they were full of ants and flies, even in the restaurant downstairs. The old-fashioned style was a nice touch, but the moldy bathroom tiles were a letdown. The service was top-notch, with excellent room service and a helpful staff. The location, although not in the center of town, offered a perfect balance of closeness to attractions and quiet ambiance. Dining options were limited for vegetarians like myself, but the regional products were a nice touch.